Skip to main content
All CollectionsCards
Why is my Vault card payment being declined?
Why is my Vault card payment being declined?
Michael Tan avatar
Written by Michael Tan
Updated yesterday

Why is my payment being declined even after increasing my card limit, and what should I do if it continues to be declined?

There are several possible reasons for your payment being declined even after increasing your card limit:

  1. Incorrect Card Details

    Ensure the card information is entered correctly. Double-check the details from Vault before submitting.
    ​

  2. Merchant Decline

    The merchant may be declining the transaction on their side due to multiple failed attempts. This can result in a temporary block on new transactions.

What you can do:

  • Wait for some time before re-attempting the payment.

  • If the issue persists, request a new card with the same limit and use the new card details for your transaction.

If your payment continues to be declined, it may still be due to the merchant blocking the card. Merchants typically block transactions temporarily, so waiting or using a newly issued card can resolve the issue.

Did this answer your question?