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What to do if I never received my Vault card or I need to change the delivery address?
What to do if I never received my Vault card or I need to change the delivery address?
Michael Tan avatar
Written by Michael Tan
Updated today

If you haven’t received your card within 7–15 business days after ordering, you can reorder it directly from within Vault. During the reorder process, you’ll have the option to specify the shipping address.

Please note that we are unable to manually resend cards.

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