Any funds that Vault receives or holds on behalf of our clients are subject to safeguarding. Safeguarding is the process of holding client funds in segregated trust accounts held exclusively for the sole benefit of our clients. This makes sure that our clients’ funds are always protected and can be issued back, should Vault go into administration or liquidation. Unlike holding money in a standard bank account, all of our clients’ funds are protected, regardless of the value.

Vault is regulated by FINTRAC and is registered as a Money Services Business, registration number M22941967.
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Vault only works with regulated Tier 1 banks (federally regulated financial institutions) and payment providers to provide account and payment services to our clients. All of our partners follow the process of safeguarding in their respective markets.
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In Canada, Vault partners with Mastercard, Payments Canada, Peoples Group, and Digital Commerce Bank to provide payment and account services. Peoples Group and Digital Commerce Bank are both federally regulated and licensed Financial Institutions.
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In the US, Vault partners with Community Federal Savings Bank to provide payment and account services. Community Federal Savings Bank is a federally regulated and licensed Financial Institution.
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In Europe and the UK, Vault partners with Currencycloud and Barclays to provide payment and account services. Both Currencycloud and Barclays are regulated and hold banking licenses in their respective markets.

Vault separates clients’ funds from our company funds and places them in safeguarding accounts held with Tier 1 banks (federally regulated financial institutions). If Vault was to become insolvent, the funds held in our safeguarding accounts would form an asset pool from which claims of the fund holders (our clients) would be paid above those of other creditors. The bank(s) or authorized credit institutions have no rights over funds in Vault’s safeguarding accounts. Vault has no rights over our clients’ accounts (other than where specified in our Terms and Conditions).
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Keeping your funds safe is our highest priority which is why we've set up a model where 100% of your funds are secure.