We take your security very seriously.

Suspicious transactions and activity are flagged and quickly reviewed by our team. Most of the time, our team is able to clear it up and unlock your account, but sometimes, our team will need further information. Either way, we'll send you an email to let you know what we need or to confirm that your account was unlocked.

If your account is locked and you haven't heard from us yet, reach out to support@tryvault.com.