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General information
Learn how Vault helps Canadian businesses with their banking needs
Can I limit what team members can access in Vault?
How can I add team members to Vault?
How can I change my business information?
Can I cancel a transfer?
What is an ACH payment?
Does Vault have a mobile app?
Where is my transfer?
Who offers the GIC?
How does real-time FX work?
What currencies do you support?
Can I cancel a pending conversion?
When can I download my monthly statement?
Can I accept credit card payments through Vault?
Where can I view monthly statements?
Which countries can I send a transfer to?
How does Vault handle FX?
My Vault account was locked.
What kind of transfers can I make?
Where can I find a void cheque?
When do I get my referral bonus?
How do I refer someone?
How do I send a US Dollar Wire using Central 1 as an intermediary
What are transfer rules?
Who can edit or delete transfer approval rules?
Who can create transfer approval rules?
How do I create a transfer approval rule?
How do I create a new sub account?
What are sub accounts?