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General information
Learn more about how Vault helps Canadian businesses with their banking needs
What is Vault?
Are there any fees for using Vault?
What are the requirements for a business to sign up?
Where is my money held?
Is the money CDIC insured?
Is Vault cheaper than Wise and other FX providers?
How long does it take to open a Vault account
Does Vault support Sole Proprietorships?
Does Vault support charities or not-for-profits?
Does Vault offer personal accounts?
Does Vault have a mobile app?
Can I limit what team members can access in Vault?
How can I add team members to Vault?
How can I change my business information?
Can I cancel a transfer?
Where can I view monthly statements?
Where can I find my business number?
How do I receive US Dollars from a Canadian bank account?
Linking Vault to Paypal
Linking Vault to Stripe
Can I accept credit card payments through Vault?
What is an ACH payment?
Where is my transfer?
What kinds of businesses can open an account with Vault?
Can a US entity open a Vault account?
How long does it take for funds from my linked account to show up?
Who offers the GIC?
How do I receive payments from Amazon into Vault?
How does real-time FX work?
What currencies do you support?
Can I cancel a pending conversion?
When can I download my monthly statement?
How does Vault compare to AMEX cards?
Can I accept credit card payments through Vault?
Where can I view monthly statements?
Which countries can I send a transfer to?
How can I change my business information?
How does Vault handle FX?
Is my Vault account in my name or Vault’s?
Where is my money held?
My Vault account was locked.
What kind of transfers can I make?
Where can I find a void cheque?
How can I enable receipt collection?
Can I upload multiple receipts at once?
How can I upload my receipts?
Are there countries I can't receive funds from?
How do customers pay into my Vault account?
How do I send USD from my Canadian bank account to my Vault USD account?
How do I add funds from my Shopify account into Vault?
When do I get my referral bonus?
How do I refer someone?
How do I send a US Dollar Wire using Central 1 as an intermediary
What are transfer rules?
Who can edit or delete transfer approval rules?
Who can create transfer approval rules?
How do I create a transfer approval rule?
How do I create a new sub account?
What are sub accounts?