Learn how to send payments from your Vault account
Are there fees or charges for sending funds?
Can I cancel a pending transfer?
How do I send funds out of my account?
How do I add or create a "Recipient"?
How do I edit the bank details of a "Recipient"?
How do I add a "Payment Method"?
How do I set a recurring payment?
How do I check if the recipient got my funds transfer?
How do I cancel a scheduled transfer?
How do I cancel a transfer pending approval?
How do I track my outgoing or outbound funds transfer?
What is ACH?
What types of transfers can I make?
What happens if a transfer is sent to the wrong account number?
What happens if a transfer has incorrect or incomplete recipient details?
What happens if I set a recurring payment on a date that doesn’t exist in some months?
What will the recipient see on their bank statement when sending funds using EFT?
What will the recipient see on their bank statement for sending funds using Wire (SWIFT)?
What will the recipient see on their bank statement when sending funds using UK Faster Payments?
What will the recipient see on their bank statement when sending funds using ACH?
What will the recipient see on their bank statement when sending funds using SEPA?
Where is my payment? (Sending Funds)
Which countries can I send a transfer to?
Why did my USD transfer fail?
Why didn’t the recipient receive a notification about the pending transfer?
Why does my transfer show as “Completed” when my recipient hasn’t received the funds?
Why is my transfer showing as "Pending"?